Patrick van Dijk

Patrick van Dijk

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We provide the finishing touch for clients.

Patrick van Dijk (22) is one of our drivers. He is the calling card of our organisation when visiting Koopman Cargo clients on a daily basis. Three years ago, he sent an open application to Koopman, looking to become a driver. He knew of the company via acquaintances and through his father, who also worked for us. 

The Koopman training Institute

Patrick was one of the first to follow a practical training course provided by the Transport and Logistics foundation (The Koopman training Institute). "I began in Car transport", Patrick explains. "Accompanying the driver. I then assisted at various departments within Koopman. In HR for example, and in the Koopman garage. I'm now employed within Cargo. That means lots of distribution and pallet work, and being away from home all week."

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I work alone and therefore it's my responsibility to meet the client's expectations.

Confidence

Patrick enjoys the variation and freedom of his job. "I work alone and therefore it's my responsibility to meet the client's expectations. When you visit a client regularly, the contact becomes more personal. Of course the official client contact is via customer service and planning, but the drivers are quite literally on location every day. We have very little influence on the planning, but we do provide the finishing touch that makes Koopman a reliable party for clients. A client may have certain wishes regarding the manner or placement of unloading. Goods may be fragile and therefore require extra careful handling. Nijburg air ducts must never be dented upon delivery, for example. And so the loading and unloading must take place safely and carefully. 'Nicely solved', is a commonly heard client reaction. That's good to hear."

Future

Although Patrick really enjoys his driving work, he is already carefully contemplating his next move: "Sooner or later, I'd like to move to the planning office. I recently became a father and I'd appreciate a job that gives me more time at home. The great thing about Koopman is that there are many opportunities. Not only for the customer but also for the company's own personnel.

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The great thing about Koopman is that there are many opportunities. Not only for the customer but also for the company's own personnel.